About Member

Member Profile

Members are one the most important assets of MSOA that support the continuous growth of the Association. MSOA further relies on the healthy operations and extensive successes of our members in order to support our long term development. MSOA will continue to dedicate in serving our members and to act as the bridge with regulatory authorities for effective communication in order to contribute to the financial sector of Hong Kong.

We believe our industry counterparts will surely recognize our quality member services and will be interested in becoming our members. Currently our member profile includes: (1) Local money exchange operators operating as sole proprietorship (2) Local money exchange operators operating as limited company (3) Local chain money exchange operators (4) Overseas registered money exchange operators and (5) International money exchange operators etc.

Due to the sensitivity of the money service industry, we are unable to provide our member list on the website. We apologize for any inconvenience caused.


Scope of Service

1. Provide latest local and overseas industry information;
2. Provide latest announcements by the Hong Kong Customs and Excise Department and related government departments;
3. Updates on relevant legislations;
4. Provide consultation on applying Money Service Operators Licence;
5. Provide assistance to counterparts in abiding to compliance regulations and consultation on compliant operations;
6. Participate in industry discussion forums;
7. Organize talks and seminars on compliance;
8. Provide course introduction;
9. Provide consultation on anti-money laundering system tools;
10. Provide consultation on compliance software and system tools;
11. Provide self-assessment on compliance standard;
12. Provide solutions to counterparts on other issues through service hotline;
13. Provide online legal enquiry; and
14. Establish credit union in order to assist the industry, practitioners and related parties to foster good saving habit and to build trust with financial institutions.
15. Assist in applying for the Money Service Operators Licence issued by the Hong Kong Customs and Excise Department
16. Referral of financial service (MoneyGram, Western Union) to members
17. Engage MSOA to conduct basic compliance assessment based on anti-money laundering and counter- terrorism financing guidelines and regulations
18. Engage MSOA to conduct compliance review based on anti-money laundering and counter- terrorism financing guidelines and regulations
19. Engage MSOA to assist in drafting a basic money service operator operation and compliance manual
20. Engage MSOA to assist in drafting a comprehensive money service operator operation and compliance manual
21. Engage MSOA to assist in drafting a business plan

The above Member Services list is not exhaustive; members are welcome to contact our staff at any time.


Member donations

As the association continues to grow, members are one of the association's important assets, and the association's long-term development relies on members' healthy donations.
The Association will continue to be committed to serving its members and serving as a communication bridge with regulatory authorities to contribute to Hong Kong's financial industry.
  1. Transfer to bank account
    After donating, please keep the receipt and email it to us.
  2. Crossed cheque
    Please attach a crossed cheque and write your name and contact number on the back of the cheque.
  3. virtual currency
    BTC Wallet Address: bc1qehrnft354eupxmph052rylw3fap3f7q9rpq0wm
    ETH Wallet Address: 0x107eE6057aF4464384AFd64ab5C13212c34DbA38

For enquiries, please email to [email protected] or call the donation hotline (852) 3176 2004.

Should you have any interests in provisions of sponsorship or members' benefits, please feel free to contact us.